Privacy Policy

We collect the information needed to carry, clear and deliver your shipment: sender and recipient names, addresses, contact details, package contents declarations, declared values and payment records.

When you use our website we also record technical data such as IP address, device type and pages visited, in order to secure the service and improve performance.

Shipment data is used to transport goods, complete customs formalities, calculate duties and provide tracking updates. Contact details are used to notify you about delivery events and to respond to support enquiries.

We do not sell personal data to third parties.

Customs authorities, airlines, shipping lines and final-mile partners receive only the data required to perform their part of the movement. Regulatory disclosures are made where import or export law requires them.

Shipment and customs records are retained for seven years to satisfy trade and tax obligations. Marketing preferences are retained until you withdraw consent.

You may request access to, correction of, or deletion of your personal data, and may object to processing for marketing purposes. Requests are handled within 30 days by our Data Protection Officer at privacy@globalexpressmovers.com.

Data is encrypted in transit and at rest, access is role-based and audited, and our facilities and systems are subject to annual independent security assessment.